Mission & Vision

One Patient, One Record, One System


  • Provide services to its Members in the aggregate on a cost recovery basis.
  • Financial value: Limit duplication of services between Members and managing costs of select services within Member organizations.
  • Operational value: Support the ability of Members to focus on delivering patient care by achieving operational excellence.
  • Strategic value: Position Members for the future through collaboration, leveraging shared resources and providing a platform to enable value creation.


  • Strive to be a leading shared services organization delivering value to the health care system.
  • Pursue opportunities to provide reliable services to Members that improve quality of care and result in operational efficiencies and value for money.